SHOPPING INFORMATION

Do you ship to foreign countries?

Yes, we do.We ship to foreign countries: Lighting Geek has partners and customers in most countries of the world. We ship a large number of our products worldwide on a daily basis.Only very few countries can not be served due to political or legal circumstances. If you still concern about that,Please contact us before place the order.

How long will it take to receive my order?

For North America orders, standard delivery will take between 7 – 10 business days on average. If you need expedited shipping, please contact us.

How can I track my order?

Once your order has been shipped, you will receive an email with the tracking number that you can use to get the latest updates on your shipment.

My tracking information hasn’t been updated. Can you tell me when to expect my delivery?

Tracking and delivery information is provided by our shipping carrier. If your tracking information is taking a while to update, know this is normal. Simply check back later for the most accurate delivery information.

Can I change my shipping address after placing an order?

Please double check your delivery address when you place an order as the Lighting geek team is not able to change the address after the products are shipped out. After you purchase on the official website, our team will email you the tracking number once the product is shipped. Please keep yourself updated, and feel free to contact sales@lighting-geek.com for further questions.

OTHER INFORMATION

What payment methods are acceptable?

  • PayPal
  • MasterCard
  • Visa
  • Visa Checkout
  • American Express

What should I do if I receive a damaged or wrong product?

If you receive an item that is damaged or defective upon arrival, please call our Customer Service Department 1778-710-2229 immediately or email with sales@lighting-geek.com

How can I find an item on lighting-geek.com

You can search by entering a Keyword or Item Number in the Search box. Or browse our product categories by clicking the links found on each page.