Frequently Asked Questions

Visa, Master, Paypal, Cryptocurrency

For North America orders, standard delivery will generally take between 5 – 10 business days on average. If you need expedited shipping, please contact us.

For the order of over $149

Yes, we do.We ship to foreign countries: Lighting Geek has partners and customers in most countries of the world. We ship a large number of our products worldwide on a daily basis.Only very few countries can not be served due to political or legal circumstances. If you are still concerned about that,Please contact us before placing the order.

Tracking number will be provided

Replacement will be applied within 30 days after delivery

Yes before shipped. Please contact us.

Please double check your delivery address when you place an order as the Lighting geek team is not able to change the address after the products are shipped out. After you purchase on the official website, our team will email you the tracking number once the product is shipped. Please keep yourself updated, and feel free to contact sales@lighting-geek.com for further questions.

Yes! We’re excited to offer a referral program so our customers can earn rewards for sharing Lighting Geek.

For each friend you refer that makes a purchase, you’ll receive a unique 10% off coupon code to use on your next order with us. There’s no limit to how many friends you can refer.

It’s easy to get started. Simply share your unique referral 10% off coupon code with friends and DJs. When they make a purchase using your link, we’ll email you a 10% off coupon within 7 days.

Please note referral coupon codes cannot be combined or stacked, and only one code can be used per order.

Joining our referral program is completely free and an easy way to save 10% off future purchases for every successful referral you make. It’s a win-win!

To get your unique referral link or if you have any questions, feel free to contact us at info@lighting-geek.com. We look forward to you joining our referral program!

No worries! If you ever misplace a manual for a product purchased from Lighting Geek, we are happy to email you a digital PDF version.

We keep digital copies of all our product manuals on file specifically for situations like this. Simply reach out to our customer support team at sales@lighting-geek.com with your order information, and we will send the correct manual your way.

Even years after your purchase, we will still have your product manual available. Don’t stress about lost documents – we’ve got you covered! Reach out anytime you need us to resend a manual for an existing Lighting Geek order. We’re always here to help.

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*New customers only. By signing up via the form, You agree to the Lighting Geek’s promotion program terms and conditions. To see how we may use your information, take a look at our privacy policy.